Communication and Emotional Intelligence

Communication and Emotional Intelligence

I have an intense interest in communication, and technical communication is my forte. I set out to really work on my empathetic communication skill – my weakness and I knew it. I have been in sales and I did well in negotiations and I can communicate well in technical, medical, and scientific circles. When emotions are involved my hyper-articulate brain would just shut down.

Perhaps some of you, like me have been in professional situations in which there seemed to be a brick wall between you and someone else. I have had this situation in which I just could not win. Nothing I did or said was right and I was sure to be shot down no matter what.

In my quest for emotional intelligence and empathetic communication I discovered I was totally not equipped to even begin learning empathetic communication. Typical of things I learned quickly and excelled at, I was looking for the “steps”. Just let me learn or figure out the procedure and teach me the words to say in certain situations and I will have mastered it. —not so fast. I fell on my face right away and was forced to confront the root cause of any difficulties.

I learned where my weaknesses lay and I knew I had to confront those issues as a prerequisite to any of the more superficial study of what to say in what case.

I also learned that a part of that root cause – was not me. But it was me in that all of my life I had been taught to tolerate it. I had to work on myself, but it was not my responsibility to work on other people’s issues. I had to learn to walk away.

I am sharing here some wonderful videos from people I really respect. I have learned and grown so much and I hope you will gain value and see it reflected in your life as I did.

Dr. Ramani
Dr. Ramani
Alan Robarge
Alan Robarge
Dan O'Connor Communications Training.  Master of Strategic Communication.
Dan O’Connor