Technical Writing services are centered around user support and customer satisfaction: Online Help, User Guides, Quick Start Guides, User Manuals, Tutorials, Procedures, Processes, Flow Charts, Job Aids, Instructional Materials, and Technical Documentation for technical professionals or end-users.
Other deliverables include proposals, quotations, business writing, commercial communications, corporate communications, research reports, quality assurance reports, financial reports, Human Resources policies, and procedures.
Expertise & Experience:
- Information Technology (hardware, network, software development, software user docs, solutions, technical support),
- Medical / Healthcare (studies, clinical trials, standard operating procedures (SOP), quality improvement),
- Engineering (telecommunications, I.T., construction, and commissioning)
- Finance (Financial reports with financial analysis, fund performance, sales materials)
- Customer Service
- Human Resources
- Learning & Development
- Web Content / SEO Content
Tools of My Trade:
Microsoft Office 365 (all, including OneDrive, OneNote, SharePoint, Box, DropBox, GitHub, SVN, LaTex, Markdown, HTML, MadCap Flare, Adobe Technical Communicator Suite, Scrivener, Confluence, Google Suite, Zoho. Lucid Chart, Visio, Smartdraw)